What We Deliver
WhatsApp CRM Features
Everything you need to acquire, engage, and retain customers over WhatsApp.
WhatsApp Business API Setup
End-to-end Meta Business Manager verification, WhatsApp Business Account creation, phone number registration, and webhook configuration. We handle the compliance paperwork so you don't have to.
Broadcast Campaigns
Send personalised messages to thousands of opted-in contacts simultaneously. Segment by location, purchase history, or any custom attribute. Track open rates and replies in real time.
Automated Conversation Flows
Build no-code chatbot flows that qualify leads, answer FAQs, take orders, or book appointments — automatically, 24/7. Escalate to a human agent when needed.
Contact Management & CRM
Import your existing contacts via CSV, segment them into smart lists, track conversation history, add notes, and assign contacts to team members — all in one inbox.
Message Template Management
Create, submit, and manage Meta-approved message templates for transactional notifications, order updates, appointment reminders, and promotional campaigns.
Analytics & Reporting
Track message delivery rates, read rates, reply rates, and campaign ROI. Identify your best-performing message templates and optimise your outreach over time.
How It Works
From Signup to First Campaign
Most clients send their first broadcast within 4–5 weeks of kickoff.
Business Verification
We guide you through Meta Business Manager verification and WhatsApp Business Account creation. We've done this dozens of times and know exactly what documentation Meta requires.
Phone Number Registration
Register your business phone number on the WhatsApp Cloud API. We configure webhooks, test message delivery, and ensure your number is in the correct messaging tier.
Template Creation & Approval
We write your message templates in Meta's approved format and submit them for review. Marketing templates typically take 24–48 hours; utility templates are approved in minutes.
Contact Import & Segmentation
Import your existing contacts from CSV or your CRM. We set up segments based on your business logic — by city, product purchased, lead stage, or any other field.
Automation Setup
Build your chatbot flows and automated follow-up sequences. We test every path in the flow with real messages before going live.
Team Training & Handoff
We train your team on the platform, document every flow and template, and stay available for the first 30 days to handle any questions or adjustments.
FAQ
Common Questions
How do I get started with the WhatsApp Business API?
We handle the entire setup process — Meta Business Manager verification, WhatsApp Business Account creation, phone number registration, and webhook configuration. Most businesses are live within 2–3 weeks. You don't need a technical team on your side.
How much does it cost to send WhatsApp messages?
Meta charges per conversation (a 24-hour window), not per message. Rates in India are approximately ₹0.25–0.85 per conversation depending on the template category (marketing, utility, authentication, or service). Our platform subscription fee is separate from these Meta charges.
Can I import my existing customer contacts?
Yes. We support bulk import via CSV or Excel with custom field mapping. Contacts must have opted in to receive WhatsApp messages from your business — we'll walk you through compliant opt-in collection methods.
Is this compliant with WhatsApp's policies?
Yes. All templates go through Meta's approval process before use. We ensure your opt-in collection, template content, and message frequency follow WhatsApp's Business Messaging Policy. Non-compliance can result in number suspension, which we proactively help you avoid.
How many messages can I send per day?
WhatsApp uses a phone number tier system. New numbers start at 250 conversations/day and can scale to 1,000 → 10,000 → 100,000/day based on message volume and quality ratings. We help you scale quickly by maintaining a high message quality score.
Ready to Grow on WhatsApp?
We'll set up the API, templates, and first campaign — you focus on the conversations.